Privacy Policy - Mharo Khujner

Effective Date: November 7, 2025

1. Introduction

Welcome to Mharo Khujner. We are committed to protecting your privacy and providing a safe, transparent, and secure platform for the residents of Khujner, Madhya Pradesh. This Privacy Policy describes how we collect, use, share, and protect information collected through our App, website, and services.

By accessing or using Mharo Khujner, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information in multiple ways to provide, improve, and personalize our services. Information may be collected automatically, provided directly by you, or obtained from third-party services.

2.1 Personal Information Provided by Users

• Full name, username, email, phone number, and profile photo.
• Account credentials including passwords, PINs, or authentication tokens.
• Demographic information such as age, gender, and location.
• Content you post, messages, comments, reviews, and ratings.
• Transaction history in the marketplace, services, or fundraising campaigns.

2.2 Data from Permissions

• Storage Access: To upload profile pictures, media posts, and other content.
• Notifications: To send alerts, messages, reminders, and promotional content.
• Camera & Microphone: If you choose to capture photos, videos, or voice messages within the App.
• Location: If enabled, to provide localized content, ads, and services.

2.3 Automated and Technical Data

• IP addresses, device type, operating system, browser type, and app version.
• Log data including usage patterns, session times, and interactions with the platform.
• Cookies and similar tracking technologies for analytics, personalization, and ads.

2.4 Ads & Marketing Data

Mharo Khujner integrates local advertising and third-party ad networks such as Zikoda, Google AdMob, and Facebook Ads. Data may be collected to serve personalized ads and measure ad performance. Data collected may include:

• Device identifiers and IP address.
• App usage and interaction with ads.
• Demographics, interests, and behaviors (where users provide consent).

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To enable chat, messaging, marketplace transactions, and service bookings.
• To serve personalized ads and promotional content based on consent.
• To send important notifications and alerts.
• To monitor for malicious activity and ensure platform security.
• To analyze usage trends and improve user experience.

4. Sharing Your Information

• With service providers and partners who perform services on our behalf.
• With third-party ad networks (Zikoda, Google AdMob, Facebook Ads) for targeted advertising.
• For legal compliance, fraud detection, and safety of users.
• In the event of a merger, acquisition, or sale of assets, data may be transferred as part of the transaction.

5. Data Storage and Security

• All user data is stored securely using industry-standard encryption methods.
• End-to-end encryption is applied to all chat and messaging content.
• Access to sensitive data is restricted to authorized personnel only.
• Regular security audits and monitoring are conducted to prevent unauthorized access or breaches.

6. User Rights

• You may access, correct, or delete your personal information.
• You can manage app permissions for storage, notifications, location, and other services.
• You may opt out of personalized ads or marketing communications.
• Accounts may be suspended or terminated if malicious activity is detected.

7. Fundraising & Marketplace

• All fundraising campaigns require transparency in fund usage. Mharo Khujner does not hold funds unless explicitly stated.
• Marketplace transactions are strictly between buyers and sellers. We do not guarantee delivery, quality, or refunds.
• We may monitor content for compliance with platform rules and remove inappropriate or illegal listings.

8. Cookies and Tracking

• We use cookies and similar technologies to improve functionality, security, and personalized content.
• Third-party ad networks may use tracking for analytics and targeted advertising based on user consent.
• You can manage or disable cookies in your browser or device settings, which may limit certain features.

9. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated policies will be posted with a new “Effective Date.” Continued use of the App constitutes acceptance of the updated terms.

11. Contact Us

If you have questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at support@mharokhujner.in.

Chat & Messaging (End-to-End Encrypted)

Mharo Khujner provides a chat and messaging feature to allow users to communicate securely. We are committed to ensuring that all messaging data remains private and protected from unauthorized access.

Data Collected:

• Message content, including text, emojis, media (images, videos, audio), and links.
• Metadata such as sender, receiver, timestamp, device information, and message status (sent, delivered, read).
• Encryption keys are generated and stored securely on user devices, not on the platform servers.

How We Use Chat Data:

• Deliver messages in real-time between users.
• Maintain message history for users’ convenience unless deleted by the user.
• Ensure platform functionality such as notifications, unread counts, and message delivery status.

Security Measures:

• All chat content is protected using end-to-end encryption. Only the sender and receiver can read message content.
• Encryption keys are device-based and never transmitted unencrypted.
• Chat servers only process encrypted messages and do not have access to the plaintext content.
• Regular audits, penetration testing, and security monitoring are performed to detect vulnerabilities.
• Two-factor authentication (2FA) is available for account security.

User Controls & Rights:

• Users can delete messages individually or clear chat history entirely.
• Users can block or report other users for inappropriate or malicious activity.
• Notification preferences can be managed in the app settings.
• End-to-end encryption cannot be bypassed by the platform or any third-party service.
• The platform may monitor for patterns of malicious behavior (spam, harassment, phishing) without accessing message content.

Third-Party Integrations:

• No chat content is shared with advertisers or analytics providers.
• Anonymous usage statistics may be collected to improve the chat experience, such as message delivery times and feature usage patterns.
• All third-party service providers are contractually obligated to comply with strict data protection policies.

Examples & Scenarios:

• If a user sends a photo to another user, it is encrypted on the sender’s device, transmitted securely, and decrypted only on the recipient’s device.
• If a user reports spam messages, the platform may temporarily store encrypted logs to investigate malicious behavior without reading the message content.
• Notifications for new messages are sent with minimal content to maintain privacy, e.g., “You have a new message” without revealing the content.
• If a user deletes their account, all chat data associated with the account is securely removed from our servers and backups according to our retention policy.

Through these measures, Mharo Khujner ensures that users enjoy a private, secure, and trustworthy messaging experience while maintaining platform integrity and safety.

Last Updated: November 7, 2025